Help

Questions & answers

Everything you need to know about new scenes, levels, shipping and caring for your stickers.

How often do you add new scenes?

We add new scenes regularly. Join the Scenora Club at the bottom of any page to hear about them first, and get 10% off your first order.

What's the difference between Mini, Classic, Scene and Panorama?

They're all complete scene stickers. Each collection is a step up in size, number of pieces and difficulty: Mini is Level 1 (Beginner), Classic Level 2 (Easy), Scene Level 3 (Intermediate) and Panorama Level 4 (Advanced). See our size & level guide.

Do you sell sticker sets?

Yes! Each collection has a set of three scenes at a discounted price, and there's a Beginner Starter Kit with three Mini scenes plus tweezers, clear positioning sheets and a pastel scraper. Browse them in Sets & kits.

Can I reposition the stickers?

Yes, our adhesive is low-tack so you can lift and move pieces while you build. Once you're happy, press firmly to set them.

Which tools do I need?

Angled tweezers make placing the smaller pieces much easier, especially on Scene and Panorama builds. Clear positioning sheets help you plan a layout first, and a scraper or felt-edge squeegee presses everything flat. Find them all in our Tools collection.

Where do you ship?

We currently ship to the United States only, from our studio in China. Orders are dispatched within 1–3 business days; Standard delivery usually takes 7–15 business days and Express 4–7. Standard shipping is $4.90, free on orders of $29 or more; Express is $15. Shipping & returns

My order arrived damaged. What now?

Email us a photo through the contact page within 30 days of delivery and we'll send a free replacement or a full refund, whichever you prefer.